CUSTOMER SUPPORT
A Superclass Support for Virtual Events
A promising customer support available at your every step and let your event be a successful and hassle free.
Want to ensure broadcast quality production for all your events?
Introducing Vconfex Studio. Learn More ![arrow icon]()
Features OF VconfexFeatures Towards Customer Support Here are our most prominent vConfex features that can benefit you in providing effective customer support.
Easy Induction
The orientation and training process is extremely simple with the support of our highly skilled program managers.
Early Event Assistance
Work with her amazing team to create your dream landing event page with 3D narrations, lobbies and more.
Live Event Assistance
We have got your back to troubleshoot all the queries from attendees and exhibitors.
Post-Event Assistance
You can either generate your own reports or ask our team for the user insights you demand. Our customer success specialists are eager to provide information and deconstruct the data.
Support Available Round-The-Clock
No matter at what time we are ready around the clock to resolve all of your issues as well as provide attentive on-site technical support before, during, and after your event.
Audience Targeting
Create email lists to target specific audiences. You can also import existing lists from CRMs such as HubSpot, Pipedrive and Salesforce.
Explore Our Exclusive Features Our virtual Exclusive features the control of every bit and bytes of the event production. Like speakers, content and transitions and that's too by yourself. An entire group of production teams is smoothly eliminated and just perfect, curated professional events stay of the highest quality.
Event Marketing
Explore the marketing scoops with us and get the custom made event landing page.
Vis-a-Vis
Incite 1:1 or group chat, video and audio between you and your guests.
Gamification
Trivial games and leadership scoreboard to increase the event engagement.
Webinar
Create your long lasting impression by creating a knowledgeable delivery speech.
Reporting
Grab all the event info with real time metrics, pre and post event sheets.
Chat And Networking
Promote engagement with our 1:1 or group chat, audio, and video features.
Customer Success with Vconfex Buzz around the corner Check out the happy words by our customers across the world and know why Vconfex is the right choice.
Shashi Sharma
LEAD - SPECIAL INITIATIVES - ETHRWORLD GLOBAL • ET B2BMany thanks to the Vconfex team for all of your assistance and support. You are incredible.
Megha
SENIOR PRODUCT MARKETING MANAGER • ET B2BThank you for your support and prompt response.
Thank you Vconfex team for your last minute help and prompt response, appreciate your
efforts!
Priyanka Kumari
CAMPAIGN MANAGER • ET B2BYou all rock guys. No words I have to describe your dedication.
Lots to learn with you
all.
Thank you once again.
Thank you Team for the awesome work done.
Sandra George
Research AssociateCUTS International
We are grateful for your cooperation in conducting a successful event.
We are sure numerous hands were working hard behind the platform.
Personally, appreciate a few whom we had...
Dhinesh
Head of Global Events Asia, Middle East, Africa Europe, North AmericaThank you for your support and cooperation in executing our event Fintech Europe Summit.
Rohit Gambhir
PRODUCT MARKETINGMANAGER TIL
Many thanks for providing these reports and for the efficient execution.
I appreciate your quick response and last-minute assistance, Vconfex team; thank you!
Sanchita Shinde
Event Manager, ETRealtyDear Team,
Thank you for all the support.Great work on the project team member were so cooperative
Aditya Chopra
HEAD- COMMUNITIES • ETHRWorldMany thanks once again for contributing to the success of our another international
conference :)
Thank you so much vconfex team for your help & support.
Atreyee Chakraborty
Senior Correspondent, TECHPLUS MEDIA PVT LTD.Thank you so much, Vconfex Team! For making our event a great succes we will surely meet next year with an amazing new feature & platfrom thank you once again:)
Megha Bhardwaj
SENIOR PRODUCT MARKETING MANAGER • ETCIOThank you for your support and prompt response.
Thank you Vconfex team for your last minute help and prompt response, appreciate your
efforts!
Ankur kumar
CIO AxisThank you for your support and cooperation.
I appreciate your quick response and last-minute assistance, Vconfex team; thank you!
Dhinesh Kumar
Head of Global Events Asia, Middle East, Africa Europe, North AmericaIt was a pleasure working with you and your Vconfex team. Appreciate your support and efforts
to make this event a grand success!
Looking forward to hosting our next event...
Somanjan Bandyopadhyay
Event Manager,ETBrandEquity.Com
Thank you for the support throughout! Thank you so much to the Vconfex team for all of your help and assistance. You are outstanding:
